Sign In

Signing in to Velvet Spin Casino is straightforward. Open the site and click the “Sign In” button, then enter the email address and password you used when creating your account. If you don’t remember your password, use the “Forgot Password” link on the sign-in page to receive a reset email from support.

After you’re signed in, the top navigation will update to show your account balance, available bonuses, and links to the cashier and support. If you landed on the site looking for an in-depth review, see our full Velvet Spin Casino review for more context on games and promotions.

Use sign-in to claim promos and input bonus codes

Most Velvet Spin bonuses are claimed after you sign in and go to the cashier. Enter the relevant bonus code in the cashier’s promo or coupon field to activate offers. For example, the “200% Welcome Boost” code VELVET200 requires a $30 minimum deposit and carries a 30x wagering requirement, while several no-deposit codes—like 150VELVETS and 50VELVETS—are credited as free spins or a free chip and typically have 40x playthrough limits and an A$100 maximum cashout. Always check the specific terms shown next to each promo in your account before opting in.

What you can do in your account after signing in

Once signed in you can:

• Make deposits and withdrawals using Bitcoin, MasterCard, Visa, Neosurf, or eZeeWallet.
• Switch your preferred currency—Velvet Spin supports AUD and Bitcoin.
• View active bonuses, claim reloads, and track wagering progress.
• Join daily tournaments and check VIP or loyalty status.

If you’re curious about games to try after signing in, Mystic 7s Slots is a solid Real Time Gaming pick with 27 paylines and a Free Games feature.

Fast help when sign-in fails

If sign-in doesn’t work, first clear your browser cache, confirm your email address is typed correctly, and try a different device or browser. If problems continue, email support@velvetspinmails.com with a brief description and your account email. Provide screenshots if possible to speed diagnosis. For security reasons, never send full passwords in email.

Keep your account secure every session

Use a strong, unique password and avoid reusing passwords from other sites. Sign out when you finish playing on public or shared devices. Velvet Spin may limit or suspend accounts that show suspicious activity; if you see unexpected changes after signing in, contact support immediately.

Know the fine print before you play

Sign-in is just the start—bonuses and withdrawals have rules. No-deposit promotions usually cap cashouts at A$100, and many free-spin or free-chip offers carry 40x wagering; some deposit bonuses are subject to 30x or higher playthroughs. Wagering contributions vary by game type—slots, keno, and scratch games usually count 100%, while most table games either contribute partially or are excluded. Always read the promo terms visible in your account before accepting any offer.

Signing in gives you full access to Velvet Spin’s cashier, promos, and support, and it’s the gateway to claiming welcome boosts, daily reloads, and VIP benefits. If you need help at any point, contact support@velvetspinmails.com and they’ll assist with account, promo, and payment questions.